Our Cookies Policy

What are Cookies?

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information and provide and provide anonymous tracking data to third party applications. 

What we use Cookies for

Our cookies are split into two categories, necessary cookies and preference cookies.

Necessary Cookies 

Necessary cookies are needed to carry out basic functions that help make our website easy to use. This includes enabling basic functions such as page navigation and access to secure areas of the site. Without these cookies, our website would not be able to work properly. 

Preference Cookies 

Preference cookies are used by our website to store information that changes how our website behaves each time you visit, such as your language settings and the region you are in. We also use preference cookies for the following LiveChat purposes:

  • To store a unique ID for each LiveChat user
  • To hide a user's personal customisation of LiveChat
  • To allow our web-support to locate any previous issues
  • To re-visit conversations
  • For reconnecting with users who have contacted us
  • To store when a user last used LiveChat. 

How do I control my Cookies?

As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. Users can set their browsers to accept or reject all, or certain, cookies. We suggest consulting the Help section of your browser or taking a look at the About Cookies website if you have more questions about cookies. 

How do I delete Cookies? 

The most effective way to do this is to disable cookies in your browser. This can be done by visiting the settings or preferences of your browser, where you can edit your cookie preferences, or choose to delete them altogether.